Overview
Charity Bridge Fund provides nonprofit representatives with tools to monitor donations received through the platform. Once your charity is active and a project has received donations, you can view transaction details directly from your account.
This article explains how to access the Donations feature, what information is available, and how to download donation reports for recordkeeping.
When Donations Appear in Your Dashboard
Before donations appear in your account, the following conditions must be met:
Your charity profile must be active and published.
At least one project must be published.
A donation must have been made to your organization through the platform.
Once these conditions are met, donation information will begin appearing in the Donations section of your charity dashboard.
How to Access the Donations Page
To view your donation activity:
Log in to My Account.
Select the charity you represent from the "Your Charities" section.
In the charity profile editor menu (left-hand), find the "Donations" tab at the very bottom.
This page displays a report of all donation activity associated with your charity.
What You Can See on the Donations Page
The Donations page provides a table with detailed transaction information, including:
Date the donation was made
Donation amount
The transaction fee associated with the payment
Donor name and email address when shared
Donation message, if provided
Transaction status, such as pending distribution
This information allows nonprofit representatives to track contributions and understand when funds are moving through the distribution process.
Filtering and Downloading Donation Reports
The Donations page also provides tools to filter donations by month and export records as a CSV file, which contains the same data shown in the table and can be used for reporting, accounting, or internal tracking.
Frequently Asked Questions (FAQ)
Why don’t I see any donations in my dashboard?
Donations will only appear once your charity is published, a project is active, and at least one donation has been made.
Can I see donor contact information?
Donor names and emails will appear if the donor chooses to share their information during checkout.
What does “Pending Distribution” mean?
This status indicates that the donation has been processed but has not yet been included in a distribution to your organization.
Can I export donation data?
Yes. You can download a CSV file directly from the Donations page.
Can I filter donations by date?
Yes. You can filter donations by month using the date filter at the top of the page.
Where do I find the Donations page?
Log in to your account, select your charity, and open the Donations tab located at the bottom of the left-hand menu in your charity profile editor.
The Donations page helps nonprofit representatives stay informed about contributions made through Charity Bridge Fund. By reviewing donation records and downloading reports, organizations can track support from donors and maintain clear records of funds received through the platform.